Terms & Conditions

Last updated: October 2026

Website use

By using raljnaturals.store you agree to these terms. Please use the website lawfully and do not attempt to interfere with its operation.

Product information

We try to describe and photograph our products accurately. Packaging, colour and appearance may vary slightly. Product information is for general purposes and is not medical advice.

Prices

Prices are shown in Ghana cedis (GH₵) and may change without notice. The price confirmed with you on WhatsApp at the time of ordering applies.

Product availability

All products are subject to availability. We will confirm availability before your order is finalised.

Orders and WhatsApp enquiries

Orders are placed by contacting us on WhatsApp, by phone or by email. An order is confirmed only once we have agreed the products, quantity, price, payment and delivery with you.

Delivery

We deliver across Ghana. Delivery location, charges and expected timing are agreed with you when you order.

Returns and refunds

Please contact us directly regarding any issue with your order and we will discuss how to resolve it.

Customer responsibilities

Please provide accurate contact and delivery details, and store and use products as directed on the packaging.

Intellectual property

The Ralj Naturals name, logo, product photos and website content belong to Ralj Naturals and may not be copied without permission.

Limitation of liability

To the extent permitted by Ghanaian law, Ralj Naturals is not liable for indirect losses arising from use of this website. Nothing in these terms limits rights you have under applicable law.

Changes

We may update the website and these terms from time to time. The current version will always be on this page.

Contact

Email raljinfo@gmail.com, call 024 493 3206, or WhatsApp 024 493 3206 / 020 282 4484.